Step by step: what to do
- Shut off the main water valve to stop the flow.
- Open a few faucets, starting with the lowest, to drain the lines and relieve pressure.
- Keep away from electrical outlets, appliances and cords near standing water; switch off power at the breaker only if you can reach it without standing in water.
- Move furniture, rugs and valuables out of the wet area.
- Call an emergency plumber and describe where the water is coming from.
- Photograph and video the damage before you start cleaning up.
- Contain and remove standing water where it is safe, and open windows or run fans to help drying.
- Contact your insurance company and keep receipts and repair details.
Find your main shut-off valve before you need it
The main valve is usually where the water line enters the building, often in a basement, crawl space, garage or utility room. Some properties also have a valve at the meter box outside. Check that it turns, and make sure everyone in the household knows where it is.
Signs of a burst or leaking pipe
- A sudden drop in water pressure or no water at all
- The sound of rushing water when nothing is running
- Water coming through a ceiling, wall or floor
- Stained, bubbling or bulging walls and ceilings
- A water meter that keeps moving with everything off
Common causes
Burst pipes are commonly caused by freezing temperatures, aging or corroded pipe, high water pressure and physical damage. If the water is coming from underground between the meter and the building, see main water line leak signs.
After the repair: drying and prevention
Dry affected materials quickly, because damp drywall, insulation and carpet can grow mold. Large water losses may need a water-damage restoration company. To prevent a repeat, insulate exposed pipes, keep heat on during hard freezes and have older or previously frozen pipes inspected.
Frequently Asked Questions
Should I turn off the water heater after a burst pipe?
If the water supply is shut off, consider turning off the water heater so it does not run without water; an electric unit can be switched off at its breaker, and a gas unit can be set to pilot or off. If you are unsure, ask your plumber. If the unit was damaged or is already aging, see how to decide between repair and replacement.
Can I use my plumbing after a burst pipe?
Not until the pipe is repaired and the system is tested. Keep the main valve closed unless you need to flush a toilet or run water for the repair.
Who do I call for a burst pipe in Bothell?
Call an emergency plumber right away. Emergency burst pipe repair from Drain and Plumbing Service Bothell WA is available 24/7.
Related Services
- Emergency Burst Pipe Repair
24/7 help for burst, frozen or leaking pipes: water shut-off, leak location and repair or replacement.
- Main Water Line Leak Detection & Repair
Locating and repairing leaks in the main water line that runs from the street or meter to your building.
- Water Heater Repair & Replacement
Repair and replacement for tank and tankless water heaters, including emergency no-hot-water and leak calls.